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cariCare Plan – Standard

STARTING COST

From: $220.00 / month and a $50.00 sign-up fee

Website maintenance is regularly checking your website (files) for problems and then making sure that everything is up to date and relevant.

Any feature or service we perform on your website is called a Service Request. A Service Request includes specific activities or requests, any pre-requisites you need to provide as well as an estimated completion time. This is called “the scope“.  Any requests / features / changes / build items outside of a Scope is a new Service Request (or Phase 2) which is charged based on its per service charge, and or can fall under "Additional Time".

 cariCare subscribers can use FREE Quick Call up to the hour allotment, and are billed for excess time (on a per hour basis).

Hand-Over clients can schedule a paid Support Consultation from 15 to 45 mins.

Timeframe is the estimated # of days to complete your service. It includes Scope Planning, provision of pre-requisites, work time, post implementation review and testing.  In some instances you can purchase Additional Time, or Revisions.

Scopes are drafted immediately, and as a result there are no refunds for service already rendered or third party applications already purchased (where applicable).

Up to three (3) revisions allowed.  Additional revisions are billed per hourly billing rate for cariCare Subscribers and Hand-Over clients.

From: $220.00 / month and a $50.00 sign-up fee

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More Details

In some instances, software may become unsupported and would require a switch out to new software.  Should this become the case, you will be notified of the change, possible options and their relative invoice (under a maintenance plan).

Important:

  • Each plan runs monthly (by default), and can be paid up in greater frequency.
  • Service is provided only for months paid up in front.

A consistent and active maintenance plan is recommended as a failsafe to any mishaps during the life of your website (such as with website, hosting or internet crashes).

Security

Free SSL Certificate
Automatic Malware Scans
Access

Hosting Panel (open access)
Do-it-yourself-backups
How to documentation
Storage

Needs basis storage
Unlimited Bandwidth
Plan Suspension

You can "suspend" a plan up to three times a year (i.e. defer to pay or accept the service for any length of time)

Suspended plans will not receive service during the suspension period, neither will you be charged.
Pro-Rating

Plans purchased on any other day, but the 1st of any month, will be pro-rated (discounted for the dates service has not been applied or for those dates where service had already been paid for in a previous plan or set-up)

1 review for cariCare Plan – Standard

  1. Afiya Thomas (verified owner) –

    Exceptional service as always. Loads of info for transparency and knowledgeable on all topics. Great service, great hands on team.

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