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CDC Knowledge base

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Website Anatomy

Navigating my Website the First Time
Understanding your customer Account Dashboard
How would my website FAQs look (by default)?
Updating (Your) Order Addresses (and how to guide your customers)
Blog Posts on CDC Web Design
What is WooCommerce (out of the box) and how do I use it for my website?

Products

Managing Coupons
Set up product attributes
How to Bulk Edit my Products?!
What is Quick Editing and how to use it?
Product List Filtering – How to Manage your List of Products
How to Edit / Create Product Categories
How swatches work for your products
Product Tags – the secret weapon in product search
Online Course Products
- Updating an online course: adding a video in LearnPress
- Creating a new online course with LearnPress
Adding a Product

Managing Client Orders

Order Statuses
Understanding the color codes on order statuses
Viewing and editing a single order
How to use order notes
Manually adding a new order (for a client)
Order Refunds – how it works.
How to sign into my WooCommerce App

Managing my Website

How to clear Cache in my browser
How to speed up your website using your images
Maintaining your website to remain online & secure
Updating your website homepage
Securing your WordPress Website
How to recover a suspended website?
What if I want to host my website elsewhere?
How to update SEO on posts / products
Adding new blog posts / articles
Navigating my Website the First Time
How to Manage My Media Library
Web Build, Additional Time and Service Requests
Updating Website Banners – UX Builder
How to count / measure Service Request Revisions?
What to know at ‘launch time’?
Understanding Site Health Recommendations for Your Website

Website Settings

How to change your website credentials the right way.
How to create a User Profile on your website
Allow visitors to register on your website!
Managing Coupons
Understanding Site Health Recommendations for Your Website

WooCommerce Settings

Setting up Cash on Delivery
Set up shipping schedules to charge for delivery
Adding or disabling payment options on your website
Setting up “pay with Bank Transfer”
Store / Website & E-Commerce Emails

Common Errors

403, 408, 401 status code errors, and what to do to fix it??
404 – page not found – and what to do!?
Updating (Your) Order Addresses (and how to guide your customers)
How to count / measure Service Request Revisions?
Dealing with reCAPTCHA Downtime
Understanding the Tabular View in Your WordPress Backend: Troubleshooting Guide
Logging in / Forgotten Password

AddOn Functionality

How to sign into my WooCommerce App
Using Product Menu Options
AddOn Function: Smart Coupons
AddOn: Form Creation Guide for Product Menu Options
How to count / measure Service Request Revisions?

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Knowlegebase

Updating (Your) Order Addresses (and how to guide your customers)

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